Coineal Web Page
1. Log in your Coineal account, please click "Assets"
2. Select the coin you want to withdraw from [Asset] and click “Withdrawal”
3. Click [Withdrawal Address]-[+] to add a withdrawal address.
4. Add a new withdrawal address
- choose coin/token type
- Enter withdrawal address (deposit address of another platform)
- Enter “memo” (enter the withdrawal address and address memo correctly)
- Click “Send Verification Code”> Enter the received verification code> Enter Google Verification Code (OTP) Click the “Submit”
- Completed adding withdrawal address
5. When the withdrawal address is successfully added, a message is displayed.
6. Click [withdrawal] of the coin to which you added the withdrawal address.
- Select the withdrawal address you added
- Enter withdrawal amount
*You cannot enter an amount larger than the balance. - You must enter an amount larger than the minimum withdrawal amount.
- Click Submit
※ For some specific token, when you doing the withdrawal, you will not only need to input the correct withdrawal address but also fill in the "Tag" section.（"Tag" may also be named as "Memo" or "Payment ID").
※ If the withdrawal has not been completed for a long time, please leave the withdrawal information (coineal ID, coin name, coin quantity, withdrawal address) through the "support" service on the website and we will check and reply to you.
Coineal Mobile App
1. Access the mobile app > Login > Press "Account Center"
2. Before withdrawal, you must add a withdrawal address.
- Select "Address" in the Account Center and choose coin to add withdrawal address.
- Select "Add address", enter the withdrawal "address" and "notes" to be added and press "done"
- After completing SMS verification and Google authentication, the withdrawal address will be added.
3. Select the coins to withdraw from the "asset" of the "Account Center".
4. Click [withdrawal] of the coin to which you added the withdrawal address.
5. Finally, check the receive amount and click confirm.
- Select the withdrawal address you added
- Enter withdrawal amount
*You cannot enter an amount larger than the balance. - You must enter an amount larger than the minimum withdrawal amount.
- Click
※ For some specific token, when you doing the withdrawal, you will not only need to input the correct withdrawal address but also fill in the "Tag" section.（"Tag" may also be named as "Memo" or "Payment ID").
※ If the withdrawal has not been completed for a long time, please leave the withdrawal information (coineal ID, coin name, coin quantity, withdrawal address) through the "support" service on the website and we will check and reply to you.