1. Go to the Coineal website (https://www.coineal.com/) and click "Login" in the upper right corner
2. Please click "Forget Password?"
3. Please select either "Reset by SMS" or "Reset by Email"> Fill in required information, verification code, check "I agree" > Click reset password.
*The verification code will be sent via SMS or email by clicking the Send verification code button.
4. Password reset complete. Please log in with the reset password.
*If your account is KYC completed and OTP is registered, the following fields will be added to the 'Please enter Google Authentication code' and 'Please enter your identification number' fields as follows.
Please enter the OTP number for the 'Please enter Google Authentication code' fields, and the number for which you applied for identity verification (KYC) for the 'Please enter your identification number' field.