1. Please click the "Settings" icon and select "View all Outlook settings".
2. Please find "Junk email" and add safe senders and domains.
3. If you couldn't receive the activation email or verification code email, please enter "Coineal.com" or “email@example.com”. If you couldn't receive Coineal ticket reply, please add "firstname.lastname@example.org".
4. If you still couldn't receive the mail, please click: Submit the ticket to our customer service, our customer service will be forwarded to our technical department to process it.