If the order has not been fulfilled for a long time
- Please check if the price is competitive enough.
- The price in the middle of the order is the latest price.
- You can either cancel the order and hang up the newest price or place the order with the market price list.
- Unfulfilled order balance can also be checked on Assets page “In order”.
- In order balances is not withdrawal and non-tradeable.
- You can check the unfulfilled orders in [Order Details] at the bottom of the transaction page, and click the [Cancel] button to cancel the order.
- If you cancel in order, the In Order balance will change to Available balance on the Assets page.
- If the order cannot be canceled or the token is not reflected on the asset page after the transaction is concluded,
Please submit your inquiry by capturing your order history.
-Order history capture screen
-Error capture screen