Download and register
APP: https://www.coineal.com/download/app-download.html#en_US
How to register: https://support.coineal.com/hc/en-001/articles/360022931294
How to complete Identification: https://support.coineal.com/hc/en-001/articles/360023107593
How to trade
Spots trade: https://support.coineal.com/hc/en-001/articles/360023164753
How to deposit to Coineal: https://support.coineal.com/hc/en-001/articles/360023162433
How to withdraw from Coineal: https://support.coineal.com/hc/en-001/articles/360023162713
About your account
How to Verify Google Authenticator: https://support.coineal.com/hc/en-001/articles/360022937734
Google Authenticator issue:
Google Authenticator verified failed, Google verification code is incorrect or expired:
https://support.coineal.com/hc/en-001/articles/360023161913
How do we remove our Google Authenticator?
https://support.coineal.com/hc/en-001/articles/360023161913
Deposit and Withdrawal issue
Deposit Missing: https://support.coineal.com/hc/en-001/articles/360022989414
Withdrawal Missing: https://support.coineal.com/hc/en-001/articles/360022990494
Customer Service
We recommend you to describe the detail about the issue and not repeat the question or submit questions Split. We will reply to the ticket in 20 minutes.
Our schedule: 10:00-24:00 ()