Download and register
APP: https://h5hk.coineal.com/ios-download.html
How to register: https://support.coineal.com/hc/en-001/articles/360022931294
How to complete Identification: https://support.coineal.com/hc/en-001/articles/360023107593
How to Reset Password : https://support.coineal.com/hc/zh-cn/articles/360035455254
How to trade
Spots trade:
Buy USDT：https://support.coineal.com/hc/zh-cn/articles/360026369133
How to deposit to Coineal: https://support.coineal.com/hc/en-001/articles/360023162433
How to withdraw from Coineal: https://support.coineal.com/hc/en-001/articles/360023162713
About your account
How to Verify Google Authenticator: https://support.coineal.com/hc/en-001/articles/360022937734
Google Authenticator issue:
Google Authenticator verified failed, Google verification code is incorrect or expired:
https://support.coineal.com/hc/en-001/articles/360023161913
How do we remove our Google Authenticator?
https://support.coineal.com/hc/en-001/articles/360023161913
Deposit and Withdrawal issue
Deposit Missing: https://support.coineal.com/hc/en-001/articles/360022989414
Withdrawal Missing: https://support.coineal.com/hc/en-001/articles/360022990494
Customer Service
We recommend you to describe the detail about the issue and not repeat the question or submit questions Split. Please understand that it may take 1-3 business days.
We will reply to the email you received as soon as the processing is complete.
Our schedule: 10:00-24:00 ()